Privacy Policy
1. Introduction
Welcome to Mindful Healing Expos.
We value your privacy and are committed to protecting the personal information you provide while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you purchase event tickets, reserve vendor booths, apply as a volunteer, or otherwise interact with our platform.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Billing Information
- Business Name (for vendors)
- Booth Preferences
- Volunteer Application Information
- Event Registration Information
Payment Information
Payments are securely processed through third-party payment providers. We do not store complete credit or debit card information on our servers.
3. How We Use Your Information
Your information is used to:
- Process ticket purchases
- Process vendor booth reservations
- Manage volunteer applications
- Confirm registrations
- Send event reminders
- Issue receipts and invoices
- Provide customer support
- Improve website functionality
- Prevent fraud
- Maintain booth availability records
- Respond to inquiries
- Comply with legal obligations
4. Vendor Information
If you register as a vendor, we may display certain business information publicly, including:
- Business Name
- Booth Number
- Company Logo
- Website (if provided)
- Social Media Links (optional)
Personal contact details such as email addresses and phone numbers will not be publicly displayed without your permission.
5. Volunteer Applications
Volunteer information is collected solely for evaluating volunteer opportunities and coordinating event operations.
Volunteer information will never be sold to third parties.
6. Ticket Purchases
When purchasing tickets, we collect only the information necessary to:
- Complete your transaction
- Send event updates
- Issue electronic tickets
7. Cookies & Analytics
We use cookies to:
- Keep users logged in
- Remember preferences
- Improve website performance
- Analyze visitor traffic
- Improve user experience
Users may disable cookies through browser settings, although certain website functions may become unavailable.
8. Marketing Communications
With your permission, we may send:
- Upcoming event announcements
- Vendor opportunities
- Volunteer opportunities
- Wellness newsletters
- Promotional offers
- Event reminders
You may unsubscribe at any time using the unsubscribe link contained in our emails.
9. Sharing Your Information
We never sell your personal information.
Information may be shared only with:
- Payment processors
- Event management software
- Email service providers
- Website hosting providers
- Customer support platforms
- Legal authorities where required by law
10. Data Security
Mindful Healing Expos implements reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL encryption
- Secure payment gateways
- Password-protected administrative access
- Firewall protection
- Routine security monitoring
Although we take reasonable measures to protect your data, no internet transmission can be guaranteed to be completely secure.
11. Data Retention
Personal information is retained only for as long as necessary to:
- Complete transactions
- Maintain event records
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Information no longer required will be securely deleted or anonymized.
12. Your Privacy Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
Requests can be submitted using the contact details provided below.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
14. Policy Updates
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page.